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Teams Calling and Meetings Workshop


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Duration: 11.5 hours
Level: Intermediate
Learning Mode : Live Online Instructor-Led Training
In this partner enablement bootcamp, you’ll learn about the landscape of Teams architecture, governance, and manageability. You’ll also deep dive into the technical aspects of Meetings and Teams Rooms for Microsoft Teams, Microsoft Teams Phone System, transitioning customers from Skype for Business to Teams, and more. As a partner this course will also help raise your team’s skill level when building or expanding a Teams practice with Calling, Meetings and Devices. 

Course Agenda

Module 1: Microsoft Teams Architecture and Governance

Lessons

  • High level Architecture
  • Managing Architecture and Storage
  • Meeting, Calendar, Presence
  • Calling Architecture
  • Information Protection and Compliance Boundary
  • Teams Guest Access 

Module 2: Managing and reporting on Microsoft Teams using Teams Admin Center 

Lessons

  • Teams Admin Center
  • Users and Policies
  • Policy packaging
  • Teams Configuration
  • External vs Guess Access
  • Managing Teams teams
  • Reporting

Module 3: Network and Media in Teams, Introduction to Teams meetings and Live events

Lessons 

  • Microsoft’s Global Network
  • Office 365 Connectivity Principles
  • Media Flow
  • Meetings lifecycle
  • Meetings experience
  • Security and Manageability
  • Live event scenarios
  • Live Events with Microsoft 365
  • Live Event experiences
  • Managing live events 

Module 4: Microsoft Teams Rooms and Devices, Deployment and Configuration 

Lessons

  • Introduction to Teams Devices
  • Microsoft Teams shared devices
  • Microsoft Teams Rooms components
  • Standardizing deployments
  • Connectivity Options
  • Initial setup and Configuration 

Hands on Lab+U18

Module 5: Microsoft Teams Rooms Management, Tips and Troubleshooting 

Lessons

  • Contains lessons "Managing Microsoft Teams Rooms
  • Tools for management
  • Monitoring Teams Rooms environment
  • Optimizing meeting experience within organizations
  • Troubleshooting Teams Rooms 

Module 6: Microsoft Teams Calling and Phone System, Call Queues and Auto Attendants 

Lessons

  • Introduction to Teams calling
  • Calling features
  • Configuration components
  • Direct Routing for Teams
  • Direct Routing deployment options
  • Phone system features
  • What are call queues and auto attendant

Module 7: Microsoft Teams Direct Routing

Lessons

  • What is Direct Routing?
  • Licensing
  • Session Border Controller (SBCs)
  • Voice Routing
  • Optimizing Media in Direct Routing
  • Media Bypass
  • Media Optimization
  • Managing Direct Routing

Here is the course outline:

1. Microsoft Teams Architecture and Governance

Here in this module we will learn how to manage architecture and storage and use features like meeting, calendar, presence. Protect your information and compliance boundary.

2. Managing and reporting on Microsoft Teams using Teams Admin Center

Here in this module we will learn how to manage your teams, understand the user policy. You will also learn about teams admin center. Help generate accesses both user and guest.

3. Network and Media in Teams, Introduction to Teams meetings and Live events

Here in this module we will discuss the teams meetings and Live events feature, how you can benefit with the globally used teams feature and connect for any meeting, organize and attend events globally.

4. Microsoft Teams Rooms and Devices, Deployment and Configuration

We will introduce you all to teams devices, help you understand the components of teams rooms, connectivity option and Initial setup and Configuration.

5. Microsoft Teams Rooms Management, Tips and Troubleshooting

Here in this module you can troubleshoot, understand and learn about Microsoft Teams Room.

6. Microsoft Teams Calling and Phone System, Call Queues and Auto Attendants

Here in this module we will learn about Microsoft Teams features like Calling and Phone System, Call Queues and Auto Attendants.

7. Microsoft Teams Direct Routing

Here in this module we will discuss about Routing, understand what direct routing, Media Bypass, Media Optimization, Managing Direct Routing.

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