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Duration: 1 Days Level: Intermediate Learning Mode: Live Online Instructor-Led Training Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. Using Dynamics 365 you can also keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. It also lets you create marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities.
Duration: 4 Days Level: intermediate Learning Mode: Live Online Instructor-Led Training This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations.
Duration: 3 Days Level: Intermediate Learning Mode: Live Online Instructor-Led Training Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers.
Duration: 3 Days Level: intermediate Learning Mode: Live Online Instructor-Led Training Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.
Duration: 2 Days Level: Beginner Learning Mode: Live Online Instructor-Led Training In this course you will learn about all the Dynamics 365 Finance and Operations apps that include, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and Dynamics 365 Supply Chain Management, Manufacturing. You will learn the core capabilities and features of these apps, that will help you build a strong foundation in Dynamics 365 ERP solutions.
Duration: 4 Days Level: Beginner Learning Mode: Live Online Instructor-Led Training This course covers the financial aspects of Dynamics 365: configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality. This certification will make you responsible in performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications.
Duration: 4 Days Level: intermediate Learning Mode: Live Online Instructor-Led Training This course will help you configure needs for Dynamics 365 Supply Chain Management for performing discovery, capture requirements, engage with subject matter experts and stakeholders, translating requirements, and configuring the solution and applications with a deep dive into the different types of manufacturing processes. You will also learn how to master plan your production and implement different manufacturing features and subcontracting for product manufacturing.
Duration: 5 Days Level: Beginner Learning Mode: Live Online Instructor-Led Training This course is designed to build your foundation in Dynamics 365 Supply Chain Management application knowledge. This course will cover the most important features and functionalities needed by Dynamics 365 Supply Chain Management functional consultant including: The product information and how to configure, create, and manage your product and inventory. Supply chain management configuration and processing.
Duration: 5 Days Level: Intermediate Learning Mode: Live Online Instructor-Led Training This course covers the financial aspects of Dynamics 365, configure and use essential financial components, accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionality. After completing this course you will be able to provide fully realized solutions by using standardized application coding patterns, extensible features, and external integrations.
Duration: 3 days Level: Advanced Learning Mode: Live Online Instructor-Led Training The Solution Architect is responsible for the successful design, implementation, deployment and adoption of an overall solution. The Solution Architect ensures that the solution meets the customer’s needs now and in the future. In this course, students will learn about decisions a Solution Architect makes during an implementation, covering security, integrations, Power Apps architecture, Power Automate architecture, and more. This course is designed to give you an introduction to the Solution Architect role.
Duration: 4 Days Level: Advanced Learning Mode: Live Online Instructor-Led Training This course is developed for those aspired to be solution architect and also those who are new to this role. This course provides the technical information focusing on application architecture and technical skills to start their journey into this role. This course will not cover the industrial skills and delivery skills required for this role.
Duration: 4 Days Level: Beginner Learning Mode: Live Online Instructor-Led Training Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing businesses often outgrow their basic accounting software or legacy enterprise resource planning (ERP) systems that are unable to handle increased inventory and transactions, lack integration with other line-of-business systems, and have reporting limitations. With the help of this course you will learn how to configure the business setup with all the financials, sales and purchasing, operations and integration and automation scenario.
Duration: 2 Days Level: Beginner Learning Mode: Live Online Instructor-Led Training This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations.
Duration: 2 Days Level: Beginner Learning Mode: Live Online Instructor-Led Training This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations.
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